MYSTERY SHOPPING AS AN EFFECTIVE TOOL OF IMPROVING A SERVICE

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MYSTERY SHOPPING AS AN EFFECTIVE TOOL.pdf (13.37Kb)

Fecha

2013-06-16

Autor

Yuschenko, A.

Evseyceva, O. S.

Humenna, O. A.

Metadatos

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URI

http://ir.nmu.org.ua/handle/123456789/2484

Colecciones

Majesty of Marketing: Materials of the conference for the students and junior research staff. 2009. [117]