Yelizarova, K.K.YelizarovaKruhlenko, L.L.KruhlenkoKras’ko, A.A.Kras’koMel’nikova, I.I.Mel’nikova2014-02-082014-02-082013-12-12http://ir.nmu.org.ua/handle/123456789/3420enDEMARKETINGDEMARKETING IN DEALING WITH UNDESIRABLE CUSTOMERSArticle