Kuvaeva, T.T.KuvaevaPilova, K. P.K. P.PilovaShvets, O. D.O. D.Shvets2013-06-152013-06-152008-12-10http://ir.nmu.org.ua/handle/123456789/2326enFIVE WORDSFIVE WORDS YOU SHOULD NEVER SAY IN YOUR SALES LETTERArticle