IMPORTANCE OF MEASURЕMENT OF CUSTOMER’S RETENTION RATE FOR SERVICE PROVIDERS

Korol, E.E.KorolVecherov, V.V.Vecherov2016-04-102016-04-102014-12-04http://ir.nmu.org.ua/handle/123456789/146968enIMPORTANCE OF MEASURЕMENT OF CUSTOMER’S RETENTION RATE FOR SERVICE PROVIDERSIMPORTANCE OF MEASURЕMENT OF CUSTOMER’S RETENTION RATE FOR SERVICE PROVIDERSArticle