CRM AS A TOOL OF CUSTOMER’S LOYALTY

Gorb, G.G.GorbKrasovska, O.O.KrasovskaBaranova, I.I.Baranova2013-06-102013-06-102012-12-06http://ir.nmu.org.ua/handle/123456789/1552enCRMCRM AS A TOOL OF CUSTOMER’S LOYALTYArticle