Humanization of public administration in the conditions of transformation processes: European experience for Ukraine

Abstract

Most European countries, like Ukraine, have gone through the last two decades through a wave of reforms in the public administration system in line with the New Public Management (NPM). First of all, during the reform process, it was about changing the style, method, and nature of the work of state institutions, increasing the efficiency and effectiveness of their work. The conditions for the implementation and the corresponding results of the reforms differ, which allowed one of the leading experts in the analysis of reforming states to speak of "leaders" and "laggards" in this area. Differences in approaches to public administration led to a modified Model of the state. According to its target functions, the humanization of public administration is a condition for the harmonious activity of a specialist and the enrichment of his potential, the growth of essential forces and abilities. Humanization is a process aimed at developing a manager's personality as a subject, in part, of creative activity. Consider in this article the experience of modernizing public administration on the example of European countries.