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  5. MYSTERY SHOPPING AS AN EFFECTIVE TOOL OF IMPROVING A SERVICE
 
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MYSTERY SHOPPING AS AN EFFECTIVE TOOL OF IMPROVING A SERVICE

Date Issued
2013-06-16
Author(s)
Yuschenko, A. 
Evseyceva, O. S. 
Humenna, O. A. 
Subjects

EFFECTIVE TOOL

IMPROVING A SERVICE

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MYSTERY SHOPPING AS AN EFFECTIVE TOOL.pdf

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